Instructions for sending your device to us

Call us on 01522 829870 or 07804 731116 or contactΒ us through the website for a quote or if you have any questions regarding a repair.

Make contact
  1. Remove any discs & memory cards from the device. Please send your power lead with your Laptop/PC. We do not require power leads for mobile phones.
  2. Wrap your device securely in bubble wrap.
  3. insert a small note explaining your fault, any price you have been quoted along with your name, address and contact number.
  4. Send your device to us (address below) but please remember responsibility is down to you so we recommend you send via Royal Mail special delivery which will insure your device for up to Β£500 in the event of it being lost or damaged or alternatively we can arrange a collect and return service for Β£20, please call 01522 829870 or 07804 731116 to book in your repair, this is non refundable and you will be sent an invoice via Paypal.
  5. When we receive your device it will be booked in and we will email you to let you know it has arrived.
  6. Your repair should be complete within 2-5 days. PLEASE NOTE: If maybe that in those 2-5 days we are unable to diagnose the fault on your device or we do not have the parts needed in stock to repair so therefore more time will be needed, you will be kept updated at all times. As you can understand we cannot keep every part for every device in stock so although we carry popular parts for models there may be certain parts we need to order which may take a couple of extra days.
  7. If for any reason your repair will cost more than the quote, we will call you first, we NEVER do any repairs without your consent. If the repair is unsuccessful there will be no charge for the time spent on the device however there will be a Β£10.00 return fee for postage costs. If you have paid for the collect & return service your device will be returned to you free of charge as this would have been paid in advance.
  8. When the repair is complete we will email you with a Paypal invoice and then we will return your Laptop/PC via courier next day delivery.

Send your device with a repair form to:

Lincolnshire PC Solutions
6 Leconfield Road
Lincoln
LIncolnshire
LN6 0NT